Q: What kind of warranty covers my MSA Wheels?
A: We cover ALL of our wheels with a full lifetime structural warranty. This means if you bend, break or crack your wheels at ANY time, we will replace them with a brand new wheel. More information can be found on our Warranty page
Q: Do I need special lug nuts (Installation Kit) to mount my wheels to my vehicle?
A: Yes. If you know what you need, you can purchase any of our installation kits here, or you can always call us to verify you pick up the right kit for a perfect fitment: (970) 241-4352.
Q: Where can I purchase MSA Wheels?
A: We have dealers and distributors all over the globe that can help you get what you want. If you are in the United States, please call us and we can locate a dealer near you: (970) 241-4352. If you are outside the United States, please email us at firstname.lastname@example.org
and we will get you in touch with one of our distributors. Thank you for your interest!
Q: Where can I buy replacement caps, center stars or missing wheel rivets?
A: All MSA Wheels and EFX Tires products are manufactured by Colorado Components and can be found on the shop.cocomponents.com
Q: How do I properly install my wheels and do I need to retorque?
We recommend you have your wheels mounted by a professional who is experienced in mounting aftermarket wheels and/or tires. If you need assistance in selecting a dealer, please call us and we will be happy to help you locate a professional installer in your area (800)734-4890. Prior to the tire being mounted on the wheel, the wheel must be checked on the vehicle for proper clearance. To check proper fitment, wheel should fit on the vehicle without force. Warranty/return is voided if wheel is mounted on any tire without prior knowledge and consent from Wheel Pros. The tire manufacturer’s rim width recommendations must be followed for the proper tire and wheel combination. Check for proper fender, brake and suspension clearance. Improper tire mounting, fitting or wheel installation is not safe for you or your vehicle, for it may result in improper tire wear, failure of the tire to properly hold air, or explosion of the tire upon filling with air resulting in serious bodily injury and/or property damage. It is not mandatory that you use lug nuts supplied by Wheel Pros, but we recommend it. Torque specifications are set with the expectation that the lugs and studs will be free of dirt, grit or corrosion, so the lug turns freely on the stud. When first installing your wheels, we recommend starting your lug nuts by hand, snugging them on manually. We do not recommend using impact guns when installing wheels as cross-threading, over-tightening and/or damage may occur to your vehicle. When rechecking torque value, wait for the wheels to cool to ambient temperature (never torque a hot wheel). On all installations, proper torque specifications must be used. Your installer can contact us to order an approved kit and you must return to the installer after 10 miles and check and retorque your lugs to ensure proper installation. Failure to do so is extremely unsafe and could cause an accident resulting in serious injury.
Q: What is a wheel offset and/or wheel backspacing?
A: Wheel offsets and backspacing are important to the fitment of your new wheels on your vehicle. The difference between one wheel to the next could add as much as 6 inches on your vehicle width so determining the preferred offset (or sometimes referred to as backspacing) is the most important specification. We have created a blog post which goes into depth how to determine your vehicle needs, the look you want and offer up some advice on what is best practice for wheel installation. Click here to learn more about wheel offsets and backspacing
Q: What is a wheel and what is a rim? wait, aren’t they the same thing?
The quick answer is, No, they are not the same thing. A wheel is comprised of a hub, spokes and rim (sometimes called the “lip”. The hub is the center portion of the wheel that allows the wheel to attach to a vehicle. The spokes radiate out from the hub and attach to the rim. The rim is the outer part of the wheel that holds the tire. The misconception with anyone calling a wheel a rim, is that the entire part is a “rim” when in actuality, the whole thing is simply called a wheel. This same terminology applies to all facets of uses: bicycle wheels, automotive wheels, motorcycle wheels, shopping cart wheels, front-loader wheels, roller-blade wheels, etc. Spokes can be further broken down into sub categories: Split spoke (spoke is divided by openening), deep dish (spokes are flat, creating a deep, negative offset), dinner plate (high positive offset, flat spoke design with zero little to no lip common in all OEM wheels). Simple right? No go tell your friends.
Call us toll free: (800) 734-4890 and we can assist you. Thank you for your interest.